Privacy Policy

ClickKiwi (clickkiwi.com) is owned and operated by CLICK LOFT (PRIVATE) LIMITED, Flat No 106, 3rd Floor, Majestic Tower, New Metro City, Gujrat, Pakistan. Contact: info@clickkiwi.com. CLICK LOFT (PRIVATE) LIMITED is the data controller for the personal information described in this policy.

We collect only the information needed to provide, operate and secure your ClickKiwi account. This includes the details you provide when you register, such as your name, email address and phone number, as well as the content you create in ClickKiwi, such as campaigns, lead lists and connected mailbox settings.

Your personal information is never sold and is not used for purposes unrelated to providing ClickKiwi.

ClickKiwi's lead search contains publicly available business information, such as company names, business websites, business phone numbers, business addresses and company email addresses published by businesses themselves (for example on their websites or public business listings). We do not provide consumer (B2C) personal data.

We process this business contact data on the basis of legitimate interest, to help businesses find and contact other businesses for relevant B2B purposes. Users who contact these businesses are responsible for complying with applicable marketing and anti-spam laws.

If your business contact details appear in ClickKiwi and you want them removed, use our Data Removal page or email info@clickkiwi.com with the subject 'Data removal'. We process removal requests within 7 days and exclude removed contacts from future search results.

ClickKiwi lets you connect your own mailbox for email sending and reply management. Google Workspace mailboxes can be connected with Google sign-in (OAuth). Gmail accounts can also be connected with a Google App Password over standard SMTP/IMAP; in that case ClickKiwi does not use Google APIs and only uses the credentials you provide to send your emails and read replies.

When you choose to connect a supported Google Workspace mailbox, ClickKiwi requests authorization to send emails from your connected mailbox and, where enabled, retrieve incoming messages and replies for display in your ClickKiwi Inbox.

The permissions requested are used only to provide the email sending and reply management features you choose to use. You can revoke ClickKiwi’s access through your Google Account security settings or disconnect the mailbox in ClickKiwi.

ClickKiwi stores the mailbox connection information and email data needed to operate these features. Previously stored email conversations may remain in ClickKiwi after a mailbox is disconnected, subject to our data deletion process.

Google user data is used only to provide the features you authorize: sending emails from your connected Google Workspace mailbox, retrieving incoming messages and replies, and displaying the relevant email conversations inside ClickKiwi.

Google user data is not sold, is not used for advertising, and is not used for any purpose unrelated to these features.

We do not sell or rent Google user data or other personal information. To operate ClickKiwi, data is processed by the infrastructure service providers that host our application, database and email processing, solely to deliver the service to you.

We do not share Google user data with any other third party, except where required by law or where necessary to protect the security of our users and the service.

Account data, mailbox connection details and the email messages needed for your campaigns and ClickKiwi Inbox are stored in our secured database so that ClickKiwi can provide its features. Access is restricted to your account.

Data is retained for as long as your account is active or as needed to provide the service. Disconnecting a mailbox stops ClickKiwi from sending or retrieving email through it; emails and conversations already stored may remain in your account until you request their deletion.

You may request deletion of your account, connected mailbox data or stored email data at any time by contacting us. You can also revoke ClickKiwi's access to your Google account at any time from your Google Account security settings.

ClickKiwi's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

In line with these requirements, Google user data is used only to provide and improve user-facing features within ClickKiwi, is not transferred to others except as needed to provide those features, comply with applicable law or maintain security, is not used for advertising, and is not read by humans unless you give us permission, it is necessary for security purposes, or it is required by law.

Payments are processed securely. You may request a refund within 3 days of activating your package. Refund requests submitted after 3 days are not eligible for a refund.

International card payments are processed by our online reseller Fungies (fungies.io), which acts as Merchant of Record and handles billing, sales tax/VAT and receipts. Subscriptions renew monthly and can be cancelled at any time; after cancellation your plan stays active until the end of the paid period and will not renew. Refund requests within 3 days of activating a paid plan can be sent to info@clickkiwi.com.

Your account and personal information are protected with industry-standard security measures, including encrypted connections and access controls, designed to keep your data safe.

If you have questions about this Privacy Policy or would like to request deletion of your data, please contact us through our Contact page. Our team aims to respond as quickly as possible.